Shipping Policy
At Stargaze, we aim to provide a seamless shopping experience for our customers. Our Shipping Policy ensures transparency and clarity about our shipping process, so you know exactly what to expect when you place an order with us. Shipping Destinations We ship our products across India. At this time, we do not offer international shipping.
Free Shipping We are pleased to offer free standard shipping on all orders, regardless of the order amount. There are no additional charges for standard shipping.
Processing Time • Orders are processed within 1-2 business days from the date of purchase. • Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time • Standard Shipping: Delivery typically takes 5-7 business days after the order has been processed. • Express Shipping: If you require faster delivery, express shipping is available at an additional charge. Delivery typically takes 2-3 business days after the order has been processed. Please note that delivery times may vary depending on the destination and external factors beyond our control, such as weather conditions or courier service delays.
Return & Refund
In the event of defects in the product attributable to and accepted by Stargaze after due verification, you may initiate a return request within 7 days from the delivery date. Please produce a copy of the original invoice when placing a return or exchange request. Conditions for returns: • The product(s) must be unused and intact. • All packaging materials must be undamaged and unused. Stargaze reserves the right to modify and enforce this Return and Refund Policy at any time without prior notice.