Privacy Policy

At Stargaze Home Appliances LLP ("Stargaze", "we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data is secure when you use our website, https://stargazeonline.in ("Site").

Information We Collect

1. Personal Information: When you create an account, place an order, or contact us, we may collect personal information, including your name, email address, phone number, shipping and billing address, and payment details.
2. Usage Data: We automatically collect information about your interaction with our Site, such as your IP address, browser type, pages visited, time spent on pages, and other analytical data.
3. Cookies: We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us remember your preferences and improve site functionality.

How We Use Your Information

1. Order Processing: To process and fulfill your orders, including delivery, payment processing, and customer support.
2. Account Management: To manage your account and provide you with personalized services.
3. Communication: To communicate with you about your orders, respond to your inquiries, send promotional offers, and provide updates on our products and services.
4. Site Improvement: To analyze how our Site is used, identify issues, and improve our services and user experience.
5. Legal Compliance: To comply with legal obligations and protect our rights and the rights of our users.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

1. Service Providers: Trusted third-party companies that help us operate our business, such as payment processors, shipping partners, and IT service providers.
2. Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to relevant authorities.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.

Your Rights

You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact our Customer Care team at care@stargazeonline.in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Stargaze Home Appliances LLP
Plot No. 19, Sector – 5,Parwanoo, Distt- Solan,
Himachal Pradesh, Pin code – 173220
Email: care@stargazeonline.in
Phone: +91 7876117711