FAQs
General Questions
Q1: What types of products does Stargaze offer?
Stargaze offers a premium range of kitchen appliances, including juicers, mixer grinders, and blenders designed to make your cooking experience easier and more enjoyable.
Q2: Where can I purchase Stargaze products?
You can purchase Stargaze products directly from our website or from authorized retailers listed on our site.
Q3: Do you offer warranties on your products?
Yes, all Stargaze products come with a warranty. The duration of the warranty varies by product. Please check the product details for specific warranty information.
Ordering and Shipping
Q1: What types of products does Stargaze offer?
Simply browse our products, add your chosen items to the cart, and proceed to checkout. Follow the prompts to complete your purchase securely.
Q2: What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.
Q3: How long does delivery take?
Delivery times vary depending on your location. Typically, orders are processed and shipped within 2-3 business days, and you can expect your product within 5-7 business days.
Returns and Support
Q1: What is your return policy?
If you are not satisfied with your purchase, you can return the product within 10 days of delivery for a full refund, provided it is in its original condition and packaging. Please refer to our return policy for more details.
Q2: How can I contact customer support?
You can reach our customer support team via email at info@stargazeonline.in or by calling +91 7876117711.
Q3: Do you provide replacement parts?
Yes, we offer replacement parts for all our products. You can find and order them directly from our website under the ‘Accessories’ section.